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Smarter Payments

The Digital Transformation: Speed and Convenience Drive B2C Payments

How customer preferences, market trends and technology innovations are intersecting to enable payers to digitize B2C payments.
J.P. Morgan Corporate & Investment Bank
March 27, 2017

For one-time, low-value consumer payments such as refunds, rebates, incentives and claims reimbursement, the cost and effort involved in paying electronically can often outweigh the benefits. That effort includes contacting consumers to collect banking details and securely recording this information.

In a new report from the J.P. Morgan Corporate & Investment Bank, learn about how customer preferences, market trends and technology innovations are intersecting to enable payers to digitize B2B payments. This report reveals:

  • Why millennials are changing the customer experience
  • How "the network effect" is enabling seamless connectivity
  • Why the ability to include additional context with remittance details matters
  • How companies can utilize this transformation to deliver the most value

 

 

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