Given the increased volume of expensive, time-consuming patient refunds, there's a good cost-benefit to updating refund processes in an effort to lower costs, improve patient and customer satisfaction, and improve workflows. A patient refund process optimization initiative can address a number of challenges, including:
Use this white paper as a guide to help your organization optimize patient refunds and stay competitive in a rapidly evolving market.
Practical considerations for provider organizations seeking to improve payer payment and remittance processes.Read white paper about Payer Payment Optimization
Use these practical considerations to help your organization optimize patient payment processes and performance.Read white paper about Patient Payment Optimization
What can healthcare learn from retail about consumer satisfaction?Read article about Keeping Up With the Consumerization of Healthcare
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